What is your return policy?
Journeys Wave LLC is a fairly new business and will not be offering returns or exchanges at this time.
What company are you using to ship our products?
All orders will be shipped through USPS Priority mail. Most orders will be packaged in the USPS bubble mailers to ensure packaging is well kept and safe from being damaged.
When will I receive my order?
I will be shipping all orders every Monday and Tuesday mornings. Packages should be receveived within 3-5 business days. Tracking Numbers will be provided and e-mailed.
What's your phone number?
Our chat through Whats App Business is not 24/7, however the turn around time for responses are 24 to 48hrs. Our contact number is 917-382-1005, you can also contact us via e-mail: [email protected].
"Please keep in mind that I still do have a 9-5 job, along with being a mother. Everything is being prepared by me and only me which is why these days were specifically chosen. I hope you all understand." -Mommager